Corrective and Preventative Actions

Date: Wednesday, April 19th, 2017

Periodically, I am asked about the difference between ‘Agreed Action’, ‘Corrective Action’ and ‘Preventative Action’, and how one differentiates between them.  A spate of these questions during recent Flintloque Management System’s installations has prompted me to do some serious thinking about the concepts involved. Normally, when explaining the difference between agreed action and corrective and … Continue reading “Corrective and Preventative Actions”

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The Five Pillars of…

Date: Sunday, March 19th, 2017

Since founding Flintloque in 2005, we’ve developed a number of learning tools to help organisations to implement a variety of management systems (e.g., quality, environmental, medical devices, business relationships, etc.), in accordance with International Standards.  One of our main learning tools is ‘The Five Pillars’ concept.  Now, obviously, the idea of having ‘Five Pillars’ as … Continue reading “The Five Pillars of…”

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Enthusiasm is good

Date: Monday, March 13th, 2017

Those of you that know me will be aware that I am really enthusiastic about what it is that I do. Now, I admit that I’m lucky and I love my job, but you don’t have to be so far into what it is you are doing that you have disappeared into your own navel … Continue reading “Enthusiasm is good”

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Flintloque’s ‘Successful Business Relationships’ Masterclass

Date: Sunday, February 19th, 2017

Since last year, Flintloque, in conjunction with P&Q Consulting, has run Masterclasses on ‘Successful Business Relationships’ in Manchester, Liverpool and Daresbury.  This one-day workshop is based on the relatively new management system standard, BS 11000: Collaborative business relationships.  Given that I have over 20 years’ experience in the implementation of a variety of management systems, … Continue reading “Flintloque’s ‘Successful Business Relationships’ Masterclass”

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The first recourse of the scoundrel…

Date: Sunday, January 22nd, 2017

As I said in last month’s newsletter, I have found that the efficiency of management communication within an organisation is a very good indicator of the general health of the management system, and by inference, the competence of the managers therein. Good managers communicate well; poor managers don’t. It’s really that simple. So, what’s the … Continue reading “The first recourse of the scoundrel…”

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